Renewal Risk Pipeline
Track upcoming franchise agreement renewals, probability scores, and intervention priorities
All Renewals
12
in next 24 months
Critical Risk
2
Renew in <6 months, low score
High Risk
3
FRM score below 65
Watch
4
Renewing in 6–18 months
On Track
3
High score, renewal likely
DG
David Grant
FastBites Nashville · Nashville, TN
⚠ Renews Jun '26
62 days away
62 days away
49
FRM Score
24%
Renewal Prob.
2
NPS
Renewal ProbabilityCritical Risk
Key Concerns
8+ weeks no contact
Escalation history
Score declining
ST
Sandra Torres
FastBites Dallas · Dallas, TX
⚠ Renews Aug '26
4 months away
4 months away
55
FRM Score
38%
Renewal Prob.
3
NPS
Renewal ProbabilityHigh Risk
Key Concerns
Royalty increase dispute
Score -18 pts in 30d
2 units only
DC
Denise Caldwell
FastBites West · Phoenix, AZ
Renews Nov '26
7 months away
7 months away
61
FRM Score
52%
Renewal Prob.
5
NPS
Renewal ProbabilityNeeds Attention
Key Concerns
2 open support tickets
Support score: 48
1 unit only
CH
Curtis Hall
FastBites Miami · Miami, FL
Renews Jan '27
9 months away
9 months away
67
FRM Score
61%
Renewal Prob.
6
NPS
Renewal ProbabilityUndecided
Key Concerns
Year-1 franchisee
Onboarding gap
Score trending down
RJ
Roberto Jimenez
FastBites San Antonio · San Antonio, TX
Renews May '27
13 months away
13 months away
65
FRM Score
67%
Renewal Prob.
6
NPS
Renewal ProbabilityLeaning Yes
Key Concerns
Market competition
Score declining slowly
Marketing tools
MR
Marco Rivera
FastBites East · Atlanta, GA
Renews Sep '27
17 months away
17 months away
84
FRM Score
91%
Renewal Prob.
9
NPS
Renewal ProbabilityStrong — Likely to Renew
Strengths
Champion franchisee
Score trending up
3 units, expanding