Risk Radar & Intervention Center
All active alerts, at-risk franchisees, and intervention workflows in one place.
Critical Alerts
2
Immediate action needed
High Risk Alerts
2
In progress / Open
Open Interventions
5
Awaiting resolution
Resolved This Month
8
↑ +3 vs last month
All Alerts
🔴 Critical
🟡 High
Medium
Open
In Progress
Alert Distribution
Intervention Flow
🚨 Alert Triggered
FRM detects risk signal automatically or is manually created.
📋 Assigned
Alert assigned to field rep, regional lead, or support team.
📞 Outreach
Direct contact with franchisee to understand and address the issue.
📝 Recovery Plan
Structured follow-up plan created and tracked in FRM.
✅ Resolved
Issue resolved, relationship score improvement tracked.
Top Risk Patterns
No Contact > 30 days
3
Support backlog
2
Royalty / Fee frustration
2
Onboarding gap
1
Recently Resolved
8 resolved this month
| Franchisee | Alert Type | Severity | Resolved Date | Resolved By | Score Impact |
|---|